• Lead the strategic planning and execution of key service programs that contribute to the company’s mission and growth objectives
• Work closely with the SVP Security Services to identify, implement, and measure opportunities for service innovation and operational excellence (to potentially include Lean Six Sigma) enhancements in our MDR, MR, MA, IR, Tech Support, and other offerings.
• Work closely with senior leadership to drive strategic decisions and manage the financial success of the service delivery strategy and business plan.
• Develop and maintain a comprehensive understanding of the cybersecurity landscape, including emerging threats and trends, to inform strategic business and operational decisions.
• Own the strategy and drive the requirements for productization of S2 related capabilities such as Concierge Tiering, Threat Hunting, but also the definition of the service and operational models.

Operational:

• Own, enhance, and operate the Security Services analytics and metrics program
• Coordinate cross-functional teams such as Product, Finance, Marketing, IT, and Legal across the company to ensure the successful delivery of defined service objectives.
• Engage with key customers and partners to gather feedback and insights that drive continuous improvement in our Security Services.
• Oversee the management of program budgets, ensuring resources are allocated effectively to achieve strategic goals.
• Partner with Product leadership to ensure the successful launch of new products and features
• Oversee the Security Service Training, Technical Leads, and Business Operations functions
• Monitor and report on the progress of strategic programs to senior leadership, providing insights and recommendations to guide future direction.
• Foster a culture of excellence, innovation, and accountability within the team and across the organization.

Required Qualifications:

• A minimum of 10 years of experience in strategic program management, preferably in the cybersecurity or related IT sectors.
• Proven track record of leading large, global-scale, strategic initiatives to successful completion.
• Strong leadership skills, with the ability to inspire and mobilize diverse teams towards a common goal.
• Excellent analytical, strategic thinking, and problem-solving abilities.
• Deep understanding of the cybersecurity industry, including cyber services, threat landscapes, and regulatory requirements.
• Exceptional communication and interpersonal skills, capable of engaging effectively with all levels of the organization and external stakeholders.

Preferred Qualifications:

• Operational excellence or Lean Six Sigma experience and certification is preferred.
• Bachelor's degree in Business, Information Technology, Cybersecurity, or a related field; MBA or relevant advanced degree is preferred.

Don’t meet all the requirements? That’s okay! We still want you to apply. We have many opportunities, and we are always looking for top talent.

<b>Security Requirements</b>

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies).
• Background checks are required for this position.
• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.