• Provide technical leadership and guidance for the S2 team
• Write technical scripts to automate different tasks and events within the S2 team
• Provide proactive technical solutions to problems within the Arctic Wolf using scripts and automation
• Ability to execute most technical roles within the S2 for spikes and unexpected high volume periods
• Be the expert and help the team better understand security incidents, attacks used, and the processes used in S2
• Ability to investigate incidents at a detailed level, leveraging expertise developed over your career
• Incident response and coordination; guiding security incidents through their lifecycle
• Provide proactive security recommendations to customers regarding secure configurations and hardening
• Ability to identify the areas where a process can break, and ideas to solution these gaps
• Independently run defined programs and projects supporting enhanced efficiency or technical guidance to S2

Extended Team Support:

• Customer escalations and develop plan of actions for Service Improvement Opportunities by focusing on factors including human, process, and technology
• Viewed as a subject matter expert across S2: understanding of the workflow and processes and a depth of understanding for the supporting technology and platforms
• Ability to clearly articulate technical requirements on behalf of the cSOC to internal teams and partners
• Efficiency driven seeking to scale repeatable processes through the support of automation and enhanced technology solutions
• Creates and maintains scripts through defined S2 Tools Program, with focuses on efficiency and scalability
• Support the integration configuration for a range of tools
• Supporting all continuous improvement initiatives, and providing solutions on lessons learned reviews
• Assist the Team Leaders, Managers, and Directors with the following:
• Recruiting, assessment, and onboarding of new team members
• Skills assessment, mentorship and coaching of team
• Implementing defined change through the leader

You are not responsible for any performance management aspects and will not be in a position of having direct reports. This is a highly skilled individual contributor role.

Who You Are:

You have a passion for automation, change, growth, and most importantly a passion for the utmost security of our customers. You thrive in fast-paced environments with continually evolving priorities and have a positive can-do attitude. You are a critical thinker that continually learns, can navigate uncertainty, and provide technical direction to others on the fly. You love to provide technical mentorship to others and to work with challenging customers. You are an excellent communicator and are able easily interact with a variety of people, personalities and technical skill levels across the entirety of Arctic Wolf. Above all, your passion for cybersecurity and partnering with customers shows in everything you do!

Your experience could look like:

• 5+ years Industry experience; Information Security, Network Security, or Cyber Security roles
• Experience working in a Security Operation Center, security incident response teams, or in roles with security forensics or malware analysis disciplines
• Excellent communication skills, both written and verbal
• Excellent analytical, problem-solving, and prioritization skills
• Attention to detail in adherence to Arctic Wolf policies, procedures, and standards
• 3+ years additionally as a Network Admin, System Admin, Cloud Admin, or similar is strongly preferred

Required Qualifications:

• Deep technical competency in three (3) of the following, and at minimum a resourceful generalist in:
• Networking – common protocols, server/client infrastructure, routers, switches, WAPs, etc
• Perimeter – firewalls, IDS, IPS, UTM, WAF, Gateways, Proxys, Mail Servers, etc
• Authentication – AD, SSO, MFA, etc
• IaaS – cloud services, AWS, Azure, GCP
• End Point – MDM, EDR, EPP, AV
• SaaS – collaboration tools including O365, GSuite, Box, Salesforce, Workday, etc
• Know how to use one or more scripting tools and languages such as Python, Bash, Go, and/or Power Shell

Preferred Qualifications:

• There are no specific degree or certification requirements but degrees in engineering or technology are a plus. Any security or IT certification such as CISSP is also positive

Additional skills and experience:

• Proficiency in multiple of these additional areas or technologies:
• Secure DevOps for working in the cloud
• Security forensics
• Malware analysis
• E-discovery
• Threat containment
• Firewall and IDS provisioning
• Proxy and content filtering provisioning
• Authentication and identify management
• Risk and vulnerability assessment
• Network and security auditing
• Network troubleshooting
• Penetration testing
• Attack simulation

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees
• Bonus or commission pay based on role
• Flexible time off, paid volunteer days and paid parental leave
• 401k match
• Medical, Dental, and Vision insurance
• Health Savings and Flexible Spending Agreement
• Voluntary Legal Insurance
• Training and career development programs

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

Security Requirements

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
• Background checks are required for this position.

Come join the Pack during this exciting time of rapid growth where every employee makes a difference and their contributions are recognized and rewarded.