• Drives successful day-to-day operations of the network engineering staff, managing network security and design and enterprise architecture, and manages strategic initiatives (e.g., routing protocols, LAN/WAN technologies, network security and management tools).
• Tracks and reports network engineering metrics. Defines standard processes for the design, implementation, maintenance, and reporting of network operations, driving continuous improvement, and proactively managing critical incidents and problems.
• Facilitates effective governance by leading regular team and committee meetings, implementing standards, procedures, and quality measures. Manages the implications of security and compliance guidelines by embedding university policies and procedures into work plans and workflows. Participates in governance boards, councils, meetings, and campus-wide technology initiatives to understand current and future business needs.
• Provides vision and high-level direction for infrastructure services within the larger context of the ITS and USC environments. Builds and maintains strong relationships with ITS leaders, customers, partners, and stakeholders.
• Works closely with ITS leadership to identify, implement, and support cost effective, leading solutions for all aspects of network engineering, maintaining currency with industry innovations. Provides thought leadership around process optimization, and administers the department budget by creating, planning, monitoring, reconciling, and directing resources.
• Actively drives the process of embedding ITS values and behaviors. Leads by example, demonstrating ethics and high accountability to create a culture of trust and transparency. Accountable for the development of team members by helping them set and achieve goals for their career growth. Fosters an collaborative environment that values team member differences, creating a sense of belonging and appreciation. Drives best-in-class customer service to the university through effective team member engagement.

Minimum Qualifications

• A bachelor’s degree or combined experience/education as substitute for minimum education.
• 6 years of experience in information technology.
• 3 years of experience in a management or leadership role.
• Direct, hands-on experience with network transport, design, planning and implementation.
• In-depth understanding of routing protocols — LAN and WAN, Ethernet VPN (EVPN), Dark Fiber and Ethernet delivery, firewall technologies, client/server architectures, system design, QoS, load balancers, forward/reverse proxies, converged storage, and converged voice-to-administrative network services.
• Experience with firewalls and encryptions, and DNS, DHCP, and other routing and switching fundamentals.
• Experience with data centers, email or network consolidation, and/or other enterprise-wide technical consolidations.
• Demonstrated experience developing positive working relationships, managing high-performing, multifunctional teams with strong collaboration, communication, and technical documentation skills.
• In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

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Preferred Qualifications

• A bachelor’s degree in either Business Administration, Computer Science, Computer Information Systems or related fields.
• 10 years of experience in information technology.
• 5 years of experience in a management or leadership role.
• Cisco or equivalent certifications.
• Proven experience supporting large-scale network implementations and upgrades.
• Demonstrated experience delivering reliable, quality network service within a higher education environment or large private-sector organization with federated operations.
• Exemplary communication and interpersonal skills, with the ability to present the business side of technical topics to non-technical audiences, and persuasively and effectively interact with various stakeholders, individuals, and groups.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

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We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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• Notice of Non-discrimination
• Employment Equity
• Read USC’s Clery Act Annual Security Report
• USC is a smoke-free environment
• Digital Accessibility

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If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$125107.htmld