• Manage the supervisory activities associated with information technology (IT) risks and cyber preparedness at all regulated entities as well as some third party service providers.
• Assist with the assessment of technology risk at financial institutions by analyzing the information security program and risk management practices to ensure practices mitigate industry risk.
• Maintain awareness of trends within financial technology (fintech) and cybersecurity.
• Conduct classroom and on-the-job trainings as needed for field examination staff.
• Support the Division’s engagement with the emerging fintech industry and participate in other state initiatives to foster and encourage technological innovation within the Commonwealth.
• Supervise IT examinations of state-chartered banks, credit unions, and licensed entities conducted by field examiners to ensure complex institutions receive the highest level of expertise and oversight.
• Coordinate and oversee examinations of third-party service providers, often jointly with other state and federal regulators. Report to the IT Director on matters representing a significant existing regulatory problem or potential problem with a particular entity and participate in final decisions regarding regulatory action. Participate with IT Director, Regional Field Managers, and Field Operations Manager on the development and prioritization of examination schedule.
• Supervise the IT examination field staff in the performance of examinations and completion of exam reports of regulated entities.
• Ensure that direct reports (Bank Examiners I-IV) receive adequate oversight and training opportunities to perform/progress as regulatory supervisors and monitor progress through a set training curriculum.

Required Qualifications:

• Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in financial management work (i.e. budgeting, accounting, auditing, management analysis, program evaluation, financial reporting of program results), of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

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Preferred Qualifications:

• Experience in information technology, cybersecurity, auditing, consulting, policy, international relations, payments systems, vendor management, geopolitical cybersecurity, law enforcement, project management; preference for supervisory and/or regulatory experience.
• Knowledge of and experience with cybersecurity tools and frameworks (e.g., FFIEC Cybersecurity Assessment Tool, the National Institute of Standards and Technology Cybersecurity Framework, the Financial Services Sector Coordinating Council Cybersecurity Profile, and the Center for Internet Security Controls).
• Knowledge of information security laws and regulations and interpretations; fintech-related issues and developments; knowledge of state and federal banking statutes and regulations; and/or IT examination programs and principles of IT risk management.
• Strong analytical skills coupled with excellent writing skills, the independence and ability to manage multiple activities and projects simultaneously, and the ability to interact with all levels of Division staff as well as management of regulated entities.
• Willing and able to travel throughout the Commonwealth of Massachusetts and travel out-of-state with some overnight stay (dependable way to travel to multiple sites around Massachusetts is required; driver’s license and access to a vehicle are recommended).

• The filling of this position is subject to appropriation and obtainment of all necessary approvals from the Office of Consumer Affairs and Business Regulation and the Executive Office for Administration and Finance. The Division reserves the right not to fill this position without notice. The position will report to the IT Director within the IT/Cyber/FinTech Unit.
• Work/Life Balance:
• Hybrid Position:Managers have the opportunity to work from home but also are periodically required to be on site at a regulated institution, or one of our four regional offices (Boston, Lakeville, Woburn, or Springfield). Some out of state travel may be required.
• Flexible Schedule:Managers have various options for start and end times; and every other Friday off.
• Salary placement is determined by years of experience and education directly related to the position and the Human Resources Division’s recruiting guidelines.
• Comprehensive BenefitsWhen you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.