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Global Security Operations Center Manager

Axon

Job Description

Posted on: 
November 24, 2024

Summary and company overview

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As a member of our Global Physical Security Team, you will be responsible for building and running a Global Security Operations Center (GSOC). The GSOC will provide critical support to Axon employees worldwide and as the Leader, this role will be responsible for managing, hiring, training, and leading this critical group. Our Global Security Team is a key element in supporting our mission of protecting employees, visitors, contractors, assets, and information, to ensure the integrity of Axon and its operations worldwide.

What You’ll Do

Location: Onsite at our Scottsdale, AZ HQ location, 5 days a week; available 7/24/365

Reports To: Global Director of Security

Direct Reports: 9 Security Operators

Responsibilities

  • As the GSOC Sr. Manager, you will lead all aspects of day-to-day personnel management and serve as the conduit to internal and external customers for significant operational incidents, within a 24/7 GSOC environment
  • Provide an environment where employees feel empowered, motivated, and valued
  • Create and maintain policies and procedures for the GSOC
  • Lead operational oversight, supporting a strategic vision through continuous improvement, and personnel development
  • Build, lead, coordinate, and motivate teams in an active, fast developing, and cross-functional environment, that is centered around the use of people, processes, and technology to ensure life-safety, security, and resiliency at Axon sites
  • Strong leadership under pressure, unwavering integrity, and an understanding of a global environment with exceptional thought, coupled with a high bias for action and strong execution
  • Ability to partner with Executive level leaders; facilitate Incident level discussions and drive follow-up actions
  • Create a compliance program for the GSOC, aligned with Axon’s Mission and Metrics (MnM’s)
  • Integrate GSOC Security systems to gain maximum operational efficiency
  • Lead Tabletop Exercises (TTX) for Global Security and the business, while partnering to navigate Global Incidents
  • Partner with peer departments to develop key relationships across the enterprise
  • Understand the big picture of the GSOC and isolate key areas to support Axon
  • 0%-20% Travel: Occasional local, national, or international travel
  • Perform other related duties, as assigned

Job Requirements

Required Qualifications

  • High School Diploma or GED required

Preferred Qualifications

  • Degree preferred and/or 10+ years of experience in the Corporate Security industry, with dedicated GSOC experience
  • Professional certifications (PSP/CPP/CFE/CTAP) preferred
  • Highly Proficient in the suite of Microsoft Office Programs (Word, Excel, PowerPoint etc.)
  • Exceptional leadership skills, and can positively motivate and influence team members as well as cross-functional partners
  • Excellent oral and written communications skills with the ability to communicate at an elevated level
  • Experience gathering and analyzing data, supporting continuous improvement at all levels of the organization
  • Proven capability to plan for and efficiently lead change involving processes, policies, and/or technology
  • Experience hiring personnel and conducting interviews
  • Experience in managing large scale global incidents
  • Proven level of presentation skills
  • A positive attitude, a win right work ethic and never willing to compromise the departments or team’s integrity
  • The ability to aim far, bringing thought-provoking ideas to the table for the betterment of the Department and Axon

Additional commentary

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 122,775 in the lowest geographic market and USD 196,440 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Summary and company overview

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As a member of our Global Physical Security Team, you will be responsible for building and running a Global Security Operations Center (GSOC). The GSOC will provide critical support to Axon employees worldwide and as the Leader, this role will be responsible for managing, hiring, training, and leading this critical group. Our Global Security Team is a key element in supporting our mission of protecting employees, visitors, contractors, assets, and information, to ensure the integrity of Axon and its operations worldwide.

What You’ll Do

Location: Onsite at our Scottsdale, AZ HQ location, 5 days a week; available 7/24/365

Reports To: Global Director of Security

Direct Reports: 9 Security Operators

Apply now