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Channel Account Manager - U.S. West

Bishop Fox

Job Description

Posted on: 
November 18, 2024

Summary and company overview

Summary Information about the Role

Given our exceptional growth we are expanding and hiring a Channel Account Manager to join us on this exciting journey. The Channel Partnerships Account Manager will cultivate and manage relationships with our key strategic partners. Working with the Sales team, they will drive growth, maximize value for both parties, and ensure the successful execution of strategic partnership initiatives in line with customer goals.

Company Overview

Bishop Fox is the leading authority in offensive security, providing solutions ranging from continuous penetration testing, red teaming, and attack surface management to product, cloud, and application security assessments. We’ve worked with more than a quarter of the Fortune 100, half of the Fortune 10, eight of the top 10 global technology companies, and all the top global media companies. Our Cosmos platform was named Best Emerging Technology in the 2021 SC Media Awards and our offerings are consistently ranked as “world class” in customer experience surveys. For more than 16 years, we've been contributing and giving back to the security community. We’ve published more than 16 open-source tools and 50 security advisories in the last five years alone. Learn more at bishopfox.com or follow us on Twitter.

Responsibilities

  • Relationship Management: Act as the primary point of contact for assigned channel partners, building and nurturing strong relationships at all levels of their organization.
  • Strategic Account Growth: Collaborate with the Sales team to develop and execute account plans that drive revenue growth and maximize the value of partnerships through upselling, cross-selling, and renewals.
  • Strategic Planning: Work with strategic partners to develop and execute joint business plans that align with mutual goals and objectives.
  • Stakeholder Engagement: Engage with internal stakeholders, including Sales, Marketing, Product Development, and Operations, to ensure alignment and support for partnership initiatives.
  • Program Execution: Lead the execution of strategic partnership programs and initiatives, ensuring they align with objectives and deliver measurable results.
  • Issue Resolution: Proactively address partner inquiries, concerns, and escalations by collaborating with internal teams to resolve issues and ensure partner satisfaction.
  • Performance Tracking: Monitor partnership performance against key metrics and KPIs, providing regular reports and insights to internal stakeholders and senior leadership.

Job Requirements

Required Qualifications

  • Proven ability to manage and grow relationships with strategic channel partners, driving upsell, cross-sell, and renewal opportunities.
  • Demonstrated success in executing joint business plans with partners, aligning initiatives to achieve shared goals.
  • Strong track record of leading partnership programs and initiatives, delivering measurable business outcomes.
  • Extensive experience collaborating with internal teams (Sales, Marketing, Product Development, Operations) to ensure alignment and successful program execution.
  • Expertise in monitoring and reporting on partnership performance, leveraging data-driven insights to inform leadership and drive growth.
  • Skilled in proactively resolving partner inquiries and escalations, maintaining high levels of partner satisfaction.

Additional commentary

Candidates must be based on the U.S. West Coast. Our comprehensive benefits program is tailored to meet your needs at an affordable price. Bishop Fox embraces diversity and an inclusive culture. We value our employees and who they are, which fosters a powerful and collective talent base to successfully serve our clients and the security community with unparalleled expertise.

Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. All new hires must pass a background check as a condition of employment.

Summary and company overview

Summary Information about the Role

Given our exceptional growth we are expanding and hiring a Channel Account Manager to join us on this exciting journey. The Channel Partnerships Account Manager will cultivate and manage relationships with our key strategic partners. Working with the Sales team, they will drive growth, maximize value for both parties, and ensure the successful execution of strategic partnership initiatives in line with customer goals.

Company Overview

Bishop Fox is the leading authority in offensive security, providing solutions ranging from continuous penetration testing, red teaming, and attack surface management to product, cloud, and application security assessments. We’ve worked with more than a quarter of the Fortune 100, half of the Fortune 10, eight of the top 10 global technology companies, and all the top global media companies. Our Cosmos platform was named Best Emerging Technology in the 2021 SC Media Awards and our offerings are consistently ranked as “world class” in customer experience surveys. For more than 16 years, we've been contributing and giving back to the security community. We’ve published more than 16 open-source tools and 50 security advisories in the last five years alone. Learn more at bishopfox.com or follow us on Twitter.

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